July, 24, 2018
Recently, my dear sweet Mom passed away, at the age of 95, & I had been her caregiver for the past 17 yrs, as she suffered from worsening dementia. It was so hard to lose my Mom, & she had asked to be cremated when her time came, so I wanted to do something memorable with her ashes. The Funeral home had samples of beautiful pendants made by “Forever in Glass.” I ordered the “Heavenly Blue” pendant for myself & it was absolutely gorgeous! My daughter flew down to be with me during my Mom’s passing, which was difficult & very emotional for both of us, so I wanted to also make her a pendant to remember her loving Grandma. The Funeral Home ordered the wrong style pendant & I was very upset, as I wanted to give the 2nd pendant to my daughter at my Mother’s Memorial service. I wrote to Henry @ “Forever in Glass” & explained the unfortunate situation. Henry responded quickly to my email, & made my daughter an absolutely beautiful “Peaceful pendant”, which was what I had originally ordered, at NO expense to me! I was able to give my daughter her pendant on her birthday & she absolutely loved it! “Forever in Glass” makes quality products, which are both unique & artistically stunning, something to be treasured for years to come. I couldn’t ask for better customer service or supportive-compassion for correcting the problem. I would highly recommend “Forever in Glass” & will certainly use them again if ever needed.