Dear Director,
When you receive a request for a keepsake, placing an order is easy. Please e-mail us at Henry@ForeverInGlassLLC.com or an alternate email address is Henry@forever-in-glass.com with the following information: * FYI: We will always confirm your email, if you do not receive a confirmation email that day, please call us at 508-989-9445.
1/ — Determine your method of sending the cremains (see options below).
2/ – Your shipping address and the contact person you want the collection kit to go to.
3/ – The decease’s name.
4/ — Name to be signed on the back in 22k Gold OR engraved on the bead cap, e.g. Dad or Jim. If no name is given we will assume the family does not want anything signed or engraved.
5/ – Items to be ordered and any special requests such as size, etc.
Two methods to ship cremains.
Our first method speeds up the turn-around time by using Priority Mail Express – Signature Required.
In your email with all details listed above, state that you will be sending the cremains by Priority Mail Express and request an ID# from us. We will respond with a confirmation email that includes that unique ID# that you will need to write on your cremains container or plastic ziplock bag along with the deceased name. Only a 1/2 teaspoon of fine cremains is needed. Once we receive the cremains, we will create the keepsake and return any unused cremains along with the finished product by Priority Mail Express – Signature Required. Remember we will always confirm that we have received your email, and it will include our address to ship to.
Our second method is upon receipt of your email with all details listed above, we will send you a collection kit. On the collection kit will be the deceased’s name, and a unique ID #. A return pre-paid postage First Class Tyvek envelope will be included.
Once we receive the kit from you, we will create the keepsake and return any unused cremains along with the finished product by Priority Mail.
Chain of Custody of the Cremains
When you ship cremains to Forever in Glass, I Henry C. Duquette will receive them, use them to create the keepsake, and then ship the finished keepsake with any unused cremains back out. No other person or company will handle them while they are in my custody.
We pride ourselves in a quick turn-around, and all our glass work is guaranteed in writing. (Please see our warranty that we include with each finished keepsake.)
Our prices are set for the entire year. We will absorb any minor increases in shipping throughout the year. If there is any major unforeseen price increase in shipping during the year. we reserve the right to adjust the price accordingly. See current shipping charges below for each product offered.
If there is any special request that is not shown on our web page, please contact us directly at 508-989-9445.
For our Funeral Homes outside the United States:
To speed up the turn-around time and cut down on shipping costs, we provide a slightly different process. To place an order, please send us an email, with all the information stated above. We will respond to your email with an unique ID#, so you may ship us a small amount of fine cremains (approximately 1/2 teaspoon) along with that ID#, and the deceased name. The shipping charges listed below will be added to the price of the finished keepsakes. This charge is for retuning the finished keepsake with any unused cremains/ash back to you. All funds are to be paid in US Dollars.
Our Warranty
Since 2001, Forever in Glass has always warranted their glass work against breakage as long as your client owns it. Let’s face it, things happened, a pendant falls on a tile floor and breaks. Don’t worry, it’s a simple repair and we will do it for free. No additional cremains are needed.
How your client initiates a repair claim is simple, they just email us directly at Henry@ForeverInGlassLLC.com, explain what happen. We will then give them our address to ship the broken piece to us. We only ask that a $10 check be included for return shipping.
When we originally created the keepsake we signed the loved one’s name in 22k gold, and fused it onto the glass in the kiln. This will rub off in time. To protect this from happening, apply a thin coat of clear nail polish four times a year. If we engraved your loved one’s name on a bead cap the black can be re-applied using a fine Sharpie Pen, then using a polishing cloth to remove any extra ink outside the engraving.
If there is any special request that is not shown on our web page, please contact me directly at 508-989-9445.
The cremains is incorporate in the glass with pieces of Silver, Gold, Brass and other metals in an optical clear Pyrex glass to form a very three-dimensional unique design. The love one’s first name and/or nick name e.g. Dad, Mom, etc. will be signed on the back in 22k gold. (If no name is indicated on original order, we will assume customer does not want anything signed.)
Each pendant comes with an 18″ Silver Snake Chain, as well as a black wax cotton cord with an extension chain measuring 17 inches to 19 inches.
When ordering the Turtle and Egg Pendant, the egg is an additional $10.
For Funeral Homes inside the Continental United States:
A reduced shipping charge of $13.00 will be added to the total order. This charge includes sending out the collection kit, returning the cremains to us in our pre-paid envelope, and retuning the finished keepsake with any unused cremains back to you by Priority Mail.
OR
The actual shipping charge that the USPS charges will be added to the total order in retuning the finished keepsake with any unused cremains back to you by Priority Mail Express – Signature Required.
For Funeral Homes outside the United States:
Please email us with with your order, we will assign a unique ID number. Please ship the cremains to us with that ID Number attach. A shipping charge of $21.00 USD will be added to the total order. This charge is for retuning the finished keepsake with any unused cremains back to you.
Healing Stones are like a “Worry Stone” except they are made out of glass in the shape of a cabochon (a round pendant without the bail or loop). The cremains are incorporate with pieces of Silver, Gold, Brass and other metals in an optical clear Pyrex glass to form a very three-dimensional unique design. The love one’s name and/or nick name e.g. Dad, Mom, etc. will be signed on the back in 22k gold. (If no name is indicated on the original order, we will assume customer does not want anything signed.)
These healing stone are available in the same designs as my pendants. For example, when ordering ask for a Healing Stone – Heavenly Blue, or a Healing Stone – Peaceful.
These are great to carry in one’s pocket, purse or on ones desk as a mini paperweight to keep your loved one close to you.
(Another option for the Healing Stones that are made from transparent, and semi-transparent glass, see list below.) Is that can be made into a Sun Catcher. I will add a hole in the top so they can be hung in a house window as a sun catcher.
Not recommended to be hung in an automobile.
When ordering ask for a Sun Catcher – Heavenly Blue, or a Sun Catcher – Sassy.
Dimensions: Approximately 1.5” x .5” (Smaller custom sizes are available upon request)
For Funeral Homes inside the Continental United States:
A reduced shipping charge of $13.00 will be added to the total order. This charge includes sending out the collection kit, returning the cremains to us in our pre-paid envelope, and retuning the finished keepsake with any unused cremains back to you by Priority Mail.
OR
The actual shipping charge that the USPS charges will be added to the total order in retuning the finished keepsake with any unused cremains back to you by Priority Mail Express – Signature Required.
For Funeral Homes outside the United States:
Please email us with with your order, we will assign a unique ID number. Please ship the cremains/ash to us with that ID Number attach. A shipping charge of $21.00 USD will be added to the total order. This charge is for retuning the finished keepsake with any unused cremains back to you.
Our line of Beads is a Pandora/Troll Style Cremation Bead. The bead is made using different colors of Pyrex glass layered with a small amount of cremains with an approximate size of 16mm. They are finished off with two .999 Sterling Silver domed bead caps that are crimped to a Sterling Silver tube insert. The hole size is 6mm so these beads can be worn on the very popular Pandora / Troll Bracelets, or can also be worn on a chain as a necklace.
Personalizing comes with every bead by engraving the loved one’s name on one side of the Sterling Silver Bead Cap. – – – (Maximum amount of letters, numbers and spaces is 12)
Option: Engraving on other side of bead is an Additional $10.00
For Funeral Homes inside the Continental United States:
A reduced shipping charge of $13.00 will be added to the total order. This charge includes sending out the collection kit, returning the cremains to us in our pre-paid envelope, and retuning the finished keepsake with any unused cremains back to you by Priority Mail.
OR
The actual shipping charge that the USPS charges will be added to the total order in retuning the finished keepsake with any unused cremains back to you by Priority Mail Express – Signature Required.
For Funeral Homes outside the United States:
Please email us with with your order, we will assign a unique ID number. Please ship the cremains/ash to us with that ID Number attach. A shipping charge of $21.00 USD will be added to the total order. This charge is for retuning the finished keepsake with any unused cremains back to you.
Our Cremation Keepsake Cuff Links are made from optical clear Pyrex glass and interwoven with your loved one’s cremains, and attached to a Stainless Steel Cuff Link. They can be ordered in all of our colors that our pendants come in. When ordering ask for a Heavenly Blue Cuff Link, Black & Gold Cuff Link, etc.
Please note that each individual cuff link will be slightly different as no two can ever be the same.
Dimensions: Approximately .5” in diameter
For Funeral Homes inside the Continental United States:
A reduced shipping charge of $13.00 will be added to the total order. This charge includes sending out the collection kit, returning the cremains to us in our pre-paid envelope, and retuning the finished keepsake with any unused cremains back to you by Priority Mail.
OR
The actual shipping charge that the USPS charges will be added to the total order in retuning the finished keepsake with any unused cremains back to you by Priority Mail Express – Signature Required.
For Funeral Homes outside the United States:
Please email us with with your order, we will assign a unique ID number. Please ship the cremains/ash to us with that ID Number attach. A shipping charge of $21.00 USD will be added to the total order. This charge is for retuning the finished keepsake with any unused cremains back to you.
Three-dimensional flower or celestial paperweight. Cremains would be seen on bottom of paperweight under flower in clear window. The love one’s full name can be signed on the bottom in 22k gold. Approximate size 1.5 to 2 inches.
For Funeral Homes inside the Continental United States:
A reduced shipping charge of $13.00 will be added to the total order. This charge includes sending out the collection kit, returning the cremains to us in our pre-paid envelope, and retuning the finished keepsake with any unused cremains back to you by Priority Mail.
OR
The actual shipping charge that the USPS charges will be added to the total order in retuning the finished keepsake with any unused cremains back to you by Priority Mail Express – Signature Required.
For Funeral Homes outside the United States:
Please email us with with your order, we will assign a unique ID number. Please ship the cremains/ash to us with that ID Number attach. A shipping charge of $21.00 USD will be added to the total order. This charge is for retuning the finished keepsake with any unused cremains back to you.
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